Privacy Statement

If you look for a room or are a tenant with us, you will share your personal data with us. SSH& respects and protects your privacy.  

What is personal data and what do we use it for?
Personal data is any data which provides information about you as a person, such as your name, contact and payment details (for example your account number) or special personal data. In order to be able to offer you a room, we require your personal data for registration purposes. If you are a tenant with us, we would naturally like to help you as far as possible. For example, if there is anything in your room that needs to be repaired, we will require your personal details.

This also applies if we wish to send you a letter, if we would like to offer you an online account for Mijn SSH& but also to investigate fraud or to prevent it from occurring and we will also need your personal details in case of nuisance, a crime or a legal dispute. 

Do you have a duty to provide personal data?
Your personal details are required in order to register you or to enter into a tenancy agreement with you. In some cases we also have a legal duty to store or supply specific personal details about you. In the case of some additional products or services we will always first request your explicit consent before we use your personal data.

Do we share your data with anyone else?
We do so where we have a legal duty to share data, for example, with the tax authorities or the police. It is also sometimes necessary to share information with external parties, such as a software companies or contractors, for the purposes of providing our services. They use your data to provide any service that you request. We may clearly stipulate arrangements with those parties beforehand, which we will record in an agreement. For instance, we agree that they will maintain the same level of security as employed by SSH&, so that your information will also be in good hands with them.  

How do we secure your data?
We do all in our power to ensure that your personal data is not misused and does not fall into the hands of the wrong person in some other way. Examples of measures include training our staff in relation to privacy, abiding by retention periods, anonymising data, controlling access through passwords and the purpose-related limitation of access. 

For how long do we keep your data?
The retention period depends on the type of data involved. Here are two examples. We keep your tenancy agreement for a further five years after it terminates and we are required to retain any of your personal data that is relevant for tax purposes for seven years. At any rate, we do not keep your personal data for longer than is necessary. When the relevant period expires, we ensure that your data is securely destroyed.   

What rights do you have in relation to your personal data?
You have the right to inspect, correct or delete any of your data which we process. You also have the right to limit such processing, to transfer your data or to object to it being processed. If you would like to avail yourself of your rights, please let us know at infosshnnl or our postal address: PO Box 1175, 6501 BD Nijmegen (René Scholten, Privacy Officer). Please clearly state your requirements in your request. If you would first like to receive more information about your rights, you may also naturally email us, although you may also call us on +31 (0)24 359 4939. 

Would you like to amend your data yourself?
It is also a very simple matter for you to amend your personal data yourself through Mijn SSH&.

Do you have a complaint?
We deal with your personal data as carefully and confidentially as possible. Nevertheless, it may happen that you are not satisfied with the way your personal data is used or our response to your request to correct or inspect it. In such a case you may submit a complaint to klachtensshnnl.

You may also report this to the Dutch Data Protection Authority.

Do you have any questions or comments about privacy?
If so, please contact us at infosshnnl or +31 (0)24 359 4939. 

Would you like more information?
If so, please read our privacy policy and regulation.

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